Our Learning Mentor
Mrs Cullen


My name is Mrs Cullen and I have been supporting children at SJST since 2000.

My background is in SEND, SEMH and Safeguarding..

My working days are Monday’s, Wednesdays and Thursdays.

I can be contacted through school on :

01320 723320 or via school’s email: admin@sjstcp.co.uk


A guide to pastoral care at St Joseph & St Teresa’s Catholic Primary School

Effective pastoral care underpins children’s personal development. At St Joseph & St Teresa’s school, we know from experience that with outstanding pastoral care, children feel they belong and their self-esteem is able to flourish because they recognise that they are valued and cared for. 

We believe that good pastoral support focuses on nurturing the individual needs of each child, working alongside parents/carers and external agencies to ensure children make good progress in all aspects of their lives during their time with us.

We want everyone involved with our school to feel well supported.

We aim to create empathetic relationships with all our pupils and their families, which are built on trust. Together, we work with children and their families so they can lead fulfilling and balanced lives whilst at school and beyond.


My role in school:

  • Support and work alongside parents in addressing pastoral concerns impacting on their child’s learning and development.
  • Meet with parents/carers to discuss issues relating to their child and where required, support parents and carers in accessing external support e.g. through the Early Help Assessment process.
  • Work with the wider staff team to ensure effective support for pupils that builds upon the caring and respectful relationships that exist between staff, pupils and families.
  • Provide bespoke emotional support for individual children; listening and talking to children who may need assistance on a variety of pastoral issues, for example, self-esteem and confidence, bereavement, managing feelings, anxieties/worries, separation and developing social and friendships skills.
  • Recognise the importance of enabling the voice of the child to be heard, in order to promote safeguarding and well-being. Sometimes, supporting the pastoral needs of pupils involves working with external agencies. In these situations, we ensure that confidential, non-judgmental and sensitive support is provided.

How Can My Child Access Bespoke Pastoral Support?

All staff in school are very approachable and I offer an ‘Open Door Policy’ before, during and after school hours. 

Therefore, in the first instance, if you have any concerns about your child’s emotional well-being and how this may be impacting on them and their education, your first port of call should be their Class Teacher, or to me directly, so that we can work collaboratively to create an action plan and implement strategies to support learners in self-esteem and confidence building activities.


Sue Cullen

Learning Mentor/Assistant SENDCo


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